The Ultimate Tool for Providing First-Hand Experience

Tools – Call Recording

Call Recording is an important part of all Technical Support and Call Center activities. It allows clients to go back and listen to individual calls, learn from customer feedback and even refute any inaccurate claims that certain customers may make. Tier 3 Support recognizes the value of this tool and regularly records calls for all clients. We also realize that certain clients have a greater need for this service than others.

If Call Recording is vital to your business, we can offer you a solution that will sample calls, or record 100% of your incoming Technical Support calls. We can provide a 1-800 number, which will ensure that each and every call is recorded. In addition, we can provide all calls on a weekly or monthly basis, and even archive them for you.

Please click here to request more information.

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