Committed To Excellence On Each and Every Call

Tier 3 Support specializes in meeting and exceeding the unique needs of technology companies while maintaining a focus on providing excellent services to each of your valuable customers.

To accomplish this goal, we continuously train all personnel in the latest techniques to improve the experience of customers and our clients. This means that each member of our executive and management team works hands-on with our support staff and even spend several hours every month taking calls themselves. They are also required to spot check call recordings on a daily basis. All of this results in a standard of excellence and expertise, which permeates all levels of the company - from the executive team to the newest hire. Why would a company do this when customer kudos, thanks, and complimentary emails are a daily occurrence? Because we understand that a dynamic technology marketplace demands constant improvement and that every customer expects only the best – every time and from every technician.

© 2004 Tier 3 Support, Inc.